THE GLOBAL TRAVEL INDUSTRY'S FABULOUS 60 YEAR JOURNEY
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Coronavirus and global sustainable travel

3/9/2020

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Dear Fellow Tourism Professionals,
 
Coronavirus and travel - It’s probably disaster for 2020 but it WILL get better
 
Last week I was privileged to travel on the Eurostar to eat in two of Paris’s greatest restaurants: the first had one Michelin star and an amazing young chef, the other you could call a ‘Grande Dame’ thought (by me, at least) to be the very best in Paris with no less than three Michelin stars. Lucky me. At least it was work-related.
 
Usually you would have to wait a minimum of a few months to eat at either place so I was surprised to be able to get a table at both, booking just two weeks prior.
 
I was also surprised to arrive at the young chef’s place at dinner-time on Thursday to see it only half full.
 
And even more surprised, the next morning, to get a call from the top three-star restaurant where we had booked lunch. The manager told me that they had had a big cancellation and that my business partner and I would be lunching alone. “Was that OK or would you prefer to come in the evening?” he said.
 
From my point of view, eating in Paris’s best restaurant with the entire culinary brigade at our command would be a lifetime experience. So, of course, we both opted for the lunch.
 
It is amazing what fear can do to the leisure industry, in particular the most expensive and exclusive parts of it.
 
But, nowadays, when something big and dangerous happens we tend to recover fairly quickly.
 
In July 1985, for instance, bombs went off in Madrid at the British Airways offices and at Rome airport baggage area. Later I remember talking to a friend at International Weekends in New York City. He told me that their 1985 passenger carryings had been all but annihilated, dropping from 120,000 to 30,000.
 
Later in 1997 I was at the World Travel Market just after 62 people, mainly tourists, had been killed in Luxor. The Egypt stand was totally gutted but tourism to Egypt recovered fairly quickly.
 
However COVID-19 is already creating havoc in 70 countries and it is likely that most world nations will eventually be affected. Plus it is so new that nobody knows how the whole thing will proceed. To many people this is a horror film scenario which fills all the news bulletins - and they are part of it.
 
But it depends on where you come from - China outbound tourism may even increase.
 
On the plus side COVID 19 is certainly not yet as widespread as influenza, although it appears to be more lethal. Moreover, there are signs that for once central banks are working together to minimise the economic effects. And you can be sure that scientists are working around the clock to develop a vaccine.
 
But this is just the start, COVID-19 was identified in Wutan, China only3 months ago.
 
We will learn more about the virus and how to mitigate its effects. Of course, the virus will be learning about us too.
 
The ITB was cancelled at short notice last week affecting 140,000 travel trade visitors. In any case how can you contract if you’re looking at an exceptional year or two?
 
So, 2020 will probably be a travel disaster, reducing international leisure travel by up to 50% and business travel by up to 30%.
 
But from a sustainable tourism point of view, the types of tourism affected and the reduction in numbers had to happen sometime.
 
Of course, we’ll get over this eventually, although the travel industry geography will certainly be changed.
 
As many readers will be aware, in the Chinese language, the word "crisis" is composed of two characters, one representing danger and the other, opportunity. It will be fascinating to see what opportunities emerge from this danger. I have some thoughts on this, which I will address in my next ‘letter from tourism’s frontline’.
 
And our meals? At Lucas Carton the new young chef Julien Dumas produced an exquisitely imagined and crafted supper. And at l’Ambroisie   the impeccable service, the amazing food and our experience of being treated like royalty in the opulent, gilded rooms on the Place des Vosges was a lifetime’s dream.
 
My colleague was in a soulful empty Venice last week and it was the same story there - empty hotels, empty restaurants, empty shops.

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Disappointments for many - heaven for a few!
 


But this is the story of the travel industry. Disasters and triumphs abound,  but we still soldier on.
 


Sincerely yours,
 
Valere Tjolle
Valere is the author of ‘You Lucky People’ the story of travel - the world’s most delightful and devastating industry. Find out more about it HERE


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    Valere Tjolle is the travel and tourism insider. An entrepreneur, consultant, developer and journalist, he has been in at the beginning of almost every tourism development for the last sixty years. There is no one better placed to expose the seedy side of tourism nor its enormous opportunities to unite people across the globe.

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Tourism in the 2020s – will it delight or devastate the human race?
New book starts at the beginning and predicts the next 60 years of tourism.

 
 
In 1960 did we believe that an international travel industry would increase from just 25 million passengers a year to 1.5 billion?
 
Did we believe that the economic opportunities promoted by dictator Franco’s government would sweep the world, promoted by the World Bank?
 
Did we believe that travel would become both a friend and a foe to many destinations and that it would help to threaten our Earth’s ecosystems, cultures, economies, society as a whole?
 
If we didn’t believe all that then, what do we believe now?
 
You Lucky People sets out the past, the present and a future for tourism - all very irreverently!
 
Could global tourism be totally subject to Chinese demands, could it become entirely virtual, could it be so hampered by world disturbances, diseases, violence in destinations and other curses that it could change its nature dramatically. Could it actually be stopped because of its environmental and social damage?
 
Or ... could it be managed harmoniously and effectively by local destinations and marketed by really responsible business entrepreneurs so that its great benefits could be available to many more millions?
 
The author, Valère Tjolle, has been in the travel industry for almost all of these last 60 years. His story is that of real experience in the industry all over the world, and in-depth understandings and involvements with all the innovations and transformations over that period.
 
It was his annual Sustainable Tourism Report that pointed to the growth potential of the ‘Sharing Economy’ and tipped every other major development; his Greenwash Report that rated companies and activities according to their actual sustainability performance; his Global Top 100 Sustainable Destinations that picked out the real destination winners
 
From the ‘Mom and Pop’ businesses of the 50s through the devil-may-care entrepreneurs of the last decades of the 20th century to the massively powerful tech businesses of today - the real story of the travel industry is pithily portrayed with humour and realism.
 
‘You Lucky People’ is not an academic history of the industry - it is a warts-and-all story of a deep insider’s experience at the heart of the industry.
 
Come for the ride! See it here:

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